Creating your account takes under 2 minutes. You can either upload your CIFAS report or enter your marker details manually; the system builds your personalised challenge from there.
1. Create your account
Go to advicifas.org/register and enter your email address and a password. Your password must be at least 8 characters with one uppercase letter and one number.
2. Set up your cases
You have two options:
- Upload your CIFAS report: upload the PDF and the system automatically parses every marker, identifies the filing institution, and creates a case for each one. You can request your report for free from CIFAS .
- Enter manually: if you don't have your report yet, select your institution, marker type, and approximate date. The system builds your case from there. You can upload your report later for even more precision.
3. Answer the case questions
For each marker found on your report, the system asks a series of questions specific to your marker type. These directly shape your legal arguments, your roadmap, and the letters the system generates. Questions include:
- Whether the institution contacted you before filing the marker
- Whether you have evidence or correspondence related to the marker
- Whether you've already made a formal complaint
- Whether you've reported the situation to the police or Action Fraud
- How the marker has affected your life (financial, employment, housing, mental health)
- Any vulnerability circumstances (mental health, addiction, financial hardship, coercion)
Answer honestly; the system uses this information to build the strongest possible challenge. See The question flow for a full breakdown of every question and why it matters.
4. Review your cases
Before proceeding, you'll see a summary of every marker found on your report with the institution name, marker type, and date recorded. Confirm these are correct. If you have multiple markers, each gets its own case; see Switching between cases.
5. Start your challenge
£14.99/month. You can pay by card, Apple Pay, Google Pay, or cryptocurrency. Cancel anytime from your account. No contracts, no cancellation fees. For payment details, see Your first payment.
Once payment is confirmed, the system analyses your case, builds your legal arguments, generates your personalised roadmap, and your first step is ready to complete.
If you have multiple markers from different institutions, one subscription covers all of them. You don't pay per case.
