"Payment failed. Please try again."
The payment was declined. The most common reasons:
- Your bank wanted you to approve it. Some banks ask you to confirm the payment in their app or with a code. If you missed it, try again and watch for the prompt.
- A detail is wrong. Check the card number, expiry date and security code.
- Not enough money, or a limit. Check your balance and any spending limits on the card.
- Your bank blocked it. Banks sometimes block payments they don't expect. Contact your bank and ask it to allow the payment.
You can also try a different card, or Apple Pay or Google Pay if your device offers them.
"Payment form failed to load. Please try again."
The secure payment fields didn't load. Try:
- refreshing the page
- checking your internet connection
- turning off ad blockers or privacy extensions for advicifas.org, as they can block the payment fields
- using an up-to-date version of your browser
If you see this on a payment link but your subscription is already active, you don't need to pay. Log in and go to your dashboard.
"Invalid or expired renewal link."
Payment links work for 7 days. Log in and choose Send me a payment link to get a new one. See Email link not working.
Don't keep retrying a declined card many times in a row, as your bank may block further attempts. If it keeps failing, contact your bank or try another payment method.
