Email Integration

Disconnecting Your Email

How to disconnect your email and what changes.

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Email integration is temporarily unavailable while we work on improvements. You can still generate letters and send them by copying from your dashboard. See Sending your letter for instructions.

To disconnect, go to your profile → Email tab → tap "Disconnect email" at the bottom of the connection card.

When you disconnect:

  • Sending reverts to manual: you copy and paste letters into your own email client
  • Reply detection stops: you upload institution responses manually
  • Existing data is unaffected: everything already sent, received, and analysed stays in your case

You can reconnect at any time. You can also revoke access from your email provider's security settings.

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Frequently Asked Questions

No. It only changes how you send letters and receive responses: manually instead of automatically. Your cases, letters, and analysis are unaffected.

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