Your Account

Updating Personal Details

How to update your name, address, phone number, and other details.

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Go to your profile → Account tab. You can update:

  • Name
  • Address
  • Phone number
  • Date of birth

Updated details are used in future letters. Letters already sent are not affected; they used the details that were correct at the time.

You can also update your details mid-case via the Update tab on your case page.

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Frequently Asked Questions

No. Sent letters keep the details from when they were generated. Future letters will use your updated details.

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