Service Upgrades
Learn how to upgrade your service.
How can I upgrade my current service?
To upgrade your service, please contact us via email at [email protected] with your request. Include your service number and the specific upgrade you’re interested in.
What services can I upgrade to?
Upgrades depend on your current service and our available options. Contact us to discuss personalised recommendations based on your needs.
Is there an additional cost for upgrading?
Yes, service upgrades typically involve an additional fee. We will provide a detailed breakdown of the costs before proceeding with the upgrade.
How long does it take to process a service upgrade?
Upgrades are usually processed within 48 hours of receiving your request and payment, excluding weekends. We will confirm once the upgrade is complete.
Can I upgrade my service at any time?
Yes, you can request an upgrade at any time during your service. However, some upgrades may depend on the current progress of your case.
Will upgrading affect the timeline of my case?
In most cases, upgrading enhances the service provided without affecting timelines. However, any potential delays will be communicated to you before proceeding.
What if I change my mind after upgrading?
Upgrades are non-reversible once they are processed. Please ensure you understand the terms and conditions before requesting an upgrade.
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