Geo-Restrictions

We limit regional access to our app so that only UK-based users can access it. Learn more.

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Geo-Restrictions

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What are geo-restrictions in the Client Portal

Geo-restrictions are security measures that limit access to the Client Portal based on your geographic location.

This helps to prevent hackers gaining access to our app and / or accounts from unusual or high-risk regions, reducing the risk of fraud or account compromise.

If you attempt to access the app from a restricted region, access may be blocked, and you’ll see a geo-restricted error.

If you are traveling and require access, you can contact us at [email protected] to request a secure exception.

Getting started with the app

The Client Portal

Join our 100+ clients already using it.

  • Simple and secure login.
  • Real-time notifications for everything.
  • Accessible 24/7.
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The Client Portal is a vital part of our Client Care Services.

It is the only official channel through which we provide updates, documents, and progress reports.

Without registering and actively using the portal, you will not receive updates on your case, and our team will be unable to move your matter forward.

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IP Restrictions

Learn more about IP restrictions in the Client Portal, including how to connect successfully without blocking.

IP restrictions

Two-Factor Authentication (2FA)

Learn more about Two-Factor Authentication (2FA) in the Client Portal, including how it protects your data.

2FA

If there’s a topic you need support on but it isn’t currently listed above, let us know by either:

We’ll then update this page so that our clients can read up on that topic too.

The Client Portal

24/7 secure access to what matters most, only at ADVICIFAS.

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Important legal information

The Client Portal is available to all clients. We don’t charge you for the Client Portal, but your mobile phone provider may charge for some services. Please check with them. Phone signal and functionality may affect services. Terms and conditions apply.

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