The Client Portal

24/7 secure access to what matters most, only at ADVICIFAS.

Mockup Smartphone Image of the ADVICIFAS Client Portal

Powerful Tools for Client Care

Track your case with ease 24/7

Our visual progress tool shows your current stage, upcoming steps, and estimated timescales — so you always know what’s next.

Visual Services
Mockup Smartphone image of the ADVICIFAS Client Portal Visual Service Progression

Joint Users

Add unlimited joint users to your portal — giving them secure access to upload documents, request updates, and manage your case.

Set Up

Instant Notifications

Receive real-time updates whenever there’s progress on your case, keeping you informed without needing to chase.

Notifications
Mockup Smartphone image of the ADVICIFAS Client Portal Real-Time Notifications

Secure Document Hub

Store, access, and manage all your case documents in one encrypted location, ensuring 24/7 availability, with zero risk of loss or exposure.

Document Hub

Web-App Security

Two-Factor Authentication (2FA)

Every log in is protected by mandatory two-factor authentication, adding a critical layer of security beyond passwords to safeguard your data.

More about 2FA

Geo-Restrictions

Our app is secured with regional access controls, ensuring only approved locations can reach the portal — blocking unauthorised access globally.

More about geo-restrictions

Full Device Control & Monitoring

Stay in control of your portal with real-time device tracking, fingerprinting, and the ability to instantly log out from all devices for maximum protection.

More about device management
Mockup Smartphone image of the ADVICIFAS Client Portal Account Settings

Secure Log-In with Apple & Google

Log in using Apple or Google for enterprise-level security, eliminating password risks and leveraging built-in two-factor authentication protections.

More about OAuth

Getting started with the app

The Client Portal

Join our 100+ clients already using it.

  • Simple and secure login.
  • Real-time notifications for everything.
  • Accessible 24/7.
Mockup Smartphone image of the ADVICIFAS Client Portal QR-Code Easy Linking

The Client Portal is a vital part of our Client Care Services.

It is the only official channel through which we provide updates, documents, and progress reports.

Without registering and actively using the portal, you will not receive updates on your case, and our team will be unable to move your matter forward.

Learn how to use it

Getting Started

Requirements
Registration
Logging into your Portal
Navigation

Client Care

Updates
Documents
Information requests
Case information
Services
Notifications
Funding & Allocations

Profile & Settings

OAuth
Updating your details
Joint users
Managing devices

Security

Geo-restrictions
IP restrictions
2FA

If there’s a topic you need support on but it isn’t currently listed above, let us know by either:

We’ll then update this page so that our clients can read up on that topic too.

Frequently Asked Questions

The Client Portal is your secure platform where you can track your case progress, access important documents, and receive updates in real time.

It is a mandatory part of our Client Care Services to ensure transparency, efficiency, and full protection of your information.

The Client Portal is the only official way we provide updates, share documents, and communicate progress on your case.

Without registering, your case cannot move forward.

Yes. The portal uses bank-level encryption, mandatory two-factor authentication (2FA), device fingerprinting, and geo-restriction safeguards to protect your data and account access.

Absolutely. The portal is fully responsive and works on desktops, tablets, and smartphones.

However, to access the Client Portal, you must be on a UK-based residential IP address without a VPN, Proxy Server, or OVH. Usage of such services may result in an automated permanent suspension of the IP address associated.

Yes. We’ve configured it so that anytime there’s a change, be it an update, edit, or removal, you are updated in real-time through your portal’s notification panel, and via email.

The portal includes a secure recovery system to help you reset your password quickly whilst maintaining full account protection.

Unfortunately, for security, there’s currently no system implemented to find out your User ID. If you forget your User ID, reach out to us at [email protected].

We’ll need to ask you some questions to verify your identity, prior to handing you a User ID.