Eligibility Criteria
Learn more about the Eligibility Criteria of the Money-Back Guarantee.
Who is eligible for the money-back guarantee?
All clients and services are eligible for the money-back guarantee. Refund eligibility, however, is determined by the criteria outlined in the terms and conditions.
What are the main criteria for refund eligibility?
Refunds are only available if all steps have been completed, all efforts exhausted, and the service has been unsuccessful. Clients must also comply with the agreed terms & conditions.
Can I receive a refund if my case is partially successful?
Refunds may not apply in cases of partial success. Eligibility depends on whether the outcome aligns with the conditions set out in the terms & conditions.
How do I request a refund?
To request a refund, submit a written request via email to [email protected]. Your case will be reviewed to determine if it meets the eligibility criteria.
Why is refund eligibility linked to the terms and conditions?
The terms & conditions ensure clarity and fairness for both clients and the service provider. This structure ensures all parties have a clear understanding of the process.
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