Change Method
Change the method you use for payments to us.
Can I change my method of payment after starting my service?
Yes, you can request to change your payment method at any time by contacting us via email at [email protected]. We’ll guide you through the process and provide the necessary steps.
What payment methods can I change to?
We accept the following payment methods:
- Cryptocurrency (e.g., USDT ERC-20 as our preferred option).
- PayPal Xoom for international payments.
- Western Union for secure transfers.
- Cash for in-person payments (by arrangement).
Benefits of paying by crypto:
By paying in crypto, you can expect to benefit from:
- 0% financial institution control;
- No resulting consequences of using such services;
- Additional services free of charge; and
- Instalment plans without interest.
Is there a fee for changing my payment method?
No, there is no fee for changing your payment method. However, transaction or transfer fees may apply depending on the new method you choose (e.g., cryptocurrency gas fees or Western Union charges).
How long does it take to process the change?
Once we receive your request, changes to your payment method are typically processed within 48 hours, excluding weekends.
Will my existing payments be affected by the change?
Any payments already made will remain associated with the original method. Future payments will be processed using the new method once the change is confirmed.
What if I need help setting up cryptocurrency payments?
If you’re new to cryptocurrency, our team can provide a step-by-step guide to set up a wallet, purchase the required cryptocurrency, and make payments securely.
How do I request a change in payment method?
To request a change, email us at [email protected] with your service number and the payment method you’d like to switch to. We’ll confirm your request and provide instructions.
Can I revert to my previous payment method after switching?
Yes, you can request to revert to your previous payment method by following the same process. However, we recommend finalising your choice to avoid delays in service.
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Important
For more information on our payments, read our Terms & Conditions.
