Service Upgrades

Learn how, and when, you can upgrade your service.

To upgrade your service, please contact us via email at [email protected] with your request. Include your service number and the specific upgrade you’re interested in.

Upgrades depend on your current service and our available options. Contact us to discuss personalised recommendations based on your needs.

Yes, service upgrades typically involve an additional fee. We will provide a detailed breakdown of the costs before proceeding with the upgrade.

Upgrades are usually processed within 48 hours of receiving your request and payment, excluding weekends. We will confirm once the upgrade is complete.

Yes, you can request an upgrade at any time during your service. However, some upgrades may depend on the current progress of your case.

In most cases, upgrading enhances the service provided without affecting timelines. However, any potential delays will be communicated to you before proceeding.

Upgrades are non-reversible once they are processed. Please ensure you understand the terms and conditions before requesting an upgrade.

Get in touch

If you need help understanding the information supplied, get in touch.

Get in touch

CLIENT CARE

You may also like

Risk Management

Suspensions
Investigations
Terminations
Risk Centre

Requests

Information
Evidence
Request an Update

Upgrades

Service upgrades
Additional operations
Timescales
Contact Us